Market Support Specialist

About the position

Overview

At MasTec Communications Group we build for the future. Yours and ours.

As a Market Support Specialist, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Responsibilities

As a Market Support Specialist, you are responsible for facilitating and coordinating the work of multiple project teams. You believe in doing the job right. Being the best. And you’re up for the challenge.

In addition, you will:

• Identify and work to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues.
• Manage and coordinate outage requests. 
• Provide timely project status updates to the Project Managers addressing any problems and issues that cannot be resolved at lower levels .
• Maintain and update the company and client databases.
• Building permit renewals.
• Process ‘Notice to Proceed’ extensions.
• Enter tickets for battery removal (as part of the project this position is supporting).
• Create and track contracts, purchase orders, submittals, and complete project close-out manuals.
• Daily assessment of job status and identify needs to close projects out in a timely manner.
• Other duties and responsibilities as assigned.

Qualifications

About You:

• You have a track record of completing work with a high level of quality
• You have a knack for figuring out hard problems and enjoy a hands-on approach to your work
• You have project management skills and the ability to resolve complex problems and issues 
• You have strong Microsoft Word and Excel experience 
• You have purchasing experience
• You have Norad and Oracle experience, a huge plus  
• Possess Telecom experience
• Possess excellent verbal and written communication skills
• You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment. 
• Self-starter who can work with minimal direction
• Ability to handle administrative duties
• Ability to route and upload documentation
• Possess strong Data Entry skillset

Hard work pays off. See what you’ll get for your effort:

Salary Guidelines: $50,000-$60,000/yr (DOE)

Financial Security

• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Life insurance
• Short-term and Long-term disability
• Red Wing Boot Voucher

Health and Wellness

• Medical, dental and vision insurance
• Dependent care and medical flexible spending accounts
• Employee Assistance Program (EAP)

Work/Life Balance

• Paid time off
• Paid holidays
• Family and medical leave
• Bereavement leave

We meet your commitment with competitive pay and benefits. If this sounds like you, let’s talk. Build your career with MasTec!

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

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